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I'm trying to hire a freelancer and they said my account was on hold.

Active Member
Lachlan M Member Since: Apr 16, 2019
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Community Guru
Preston H Member Since: Nov 24, 2014
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Lachlan:

There is nothing the freelancer can do about this.

You will need to contact Upwork Customer Support in order to resolve the hold, and hire somebody.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3 of 3

Hi Lachlan,

 

Please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this please let us know and our team will assist you further. Thank you!

~ Bojan
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