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3b434039
Community Member

I'm unable to hire because Upwork can't charge my card

Hi there:

Please, can you help investigate the reasons you can't charge my card? I want to urgently hire a freelancer.

Treat as urgent please.

Thank you
2 REPLIES 2
aziz-m_shahzad
Community Member

Hi Segun,

Call your bank and enable your online transactions. Once it enables, you will be charged by Upwork automatically... or you can enter another activated card that does online transactions

~shahzad

NikolaS
Moderator
Moderator

Hi Segun

 

Thank you for reaching out to us. I checked and it looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

 

~ Nikola
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