I made 2 bonus payments by error. Can I cancel one?

[592c8ed3]

Hi, I wanted to give a freelancer a bonus and by error I made it 2 x. Can I cancel one of the payments? I got a notification that it will go through in 24 hours. Is the still a chance to cancel on of them? Thanks!

[VladimirG · Accepted solution]

Hi Ursula,

I shared your request with our team to cancel the second bonus payment you issued and someone from our team will follow up with you soon.

[592c8ed3]

Thank you!

[c46506a0]

Hello,

I have the same issue. I accidentally issued two bonuses of the same amount. Can you please cancel one of them?

Best,

George

[BojanS]

Thank you for reaching out to us, George.

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

[4e4457d6]

I would want to edit the bonus i sent to my freelancer, It was an error made by me. I'll appreciate if this can be done as soon as possible.

[NikolaS]

Hi Sarah-Jane,

I shared your request with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[5a13266c]

I would want to make a cancel on a bonus i made. It was an error made by me. I'll appreciate if this can be done as soon as possible 

[kochubei_valeria]

Fegiri,

It looks like the freelancer has just issued a refund to you for that bonus so you should be all set.