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I made 2 bonus payments by error. Can I cancel one?

592c8ed3
Active Member
Ursula A Member Since: Aug 18, 2017
1 of 7

Hi, I wanted to give a freelancer a bonus and by error I made it 2 x. Can I cancel one of the payments? I got a notification that it will go through in 24 hours. Is the still a chance to cancel on of them? Thanks!

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
BEST ANSWER
2 of 7

Hi Ursula,

 

I shared your request with our team to cancel the second bonus payment you issued and someone from our team will follow up with you soon.

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592c8ed3
Active Member
Ursula A Member Since: Aug 18, 2017
3 of 7

Thank you!

c46506a0
Active Member
George K Member Since: May 26, 2020
4 of 7

Hello,

 

I have the same issue. I accidentally issued two bonuses of the same amount. Can you please cancel one of them?

 

Best,

George

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 7

Thank you for reaching out to us, George.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

~ Bojan
Upwork
5a13266c
Active Member
Fegiri A Member Since: Aug 31, 2017
6 of 7

I would want to make a cancel on a bonus i made. It was an error made by me. I'll appreciate if this can be done as soon as possible 

 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
7 of 7

Fegiri,

 

It looks like the freelancer has just issued a refund to you for that bonus so you should be all set.

~ Valeria
Upwork
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