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4d848c9c
Community Member

I need support for adding payment method

Dear Support team
I have created a project on your platform and choose freelaner
In the payment options, I tried to pay with a Paypal account, but a message appeared saying that the account is not verified even though it is verified
I also tried to pay with a debit card, but an error occurred when adding it

Please help so that I can complete my project

Thank you so much 

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Omar,

 

Unfortunately, some cards can't be accepted as a billing method including gift cards or pre-paid credit cards. Please, try adding an alternative billing method.

 

Thank you.

~ Bojan
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