I paid a Freelancer on May 3, 2021. The transaction shows as released in my account, but she says she has not received notice of the money. Can you help me solve this?
Thank you for reaching out to us. I have checked this for you and can confirm that the funds you're referring to are currently subjected to a standard five-day security period and will become available for the freelancer to withdraw them tomorrow. You can advise them to check their Pending tab and this help article for more information about Fixed-Price Protection.
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