I've been asked to contact UpWork - but no contact details available!

[David M]

Hi everyone,

I've created a job, tried to hire my freelancer of choice, but when I try to add my card details I'm told:

"Your account is being reviewed. We may need to verify your identity information." And it asks me to check my email, and contact upwork in 1-2 days.
I've not recieved any emails, and there is no contact details available at https://support.upwork.com/hc/en-us

Anyone have any suggestions how I can proceed?
Big thanks!
David

[Goran V]

Hi David,

I`m sorry about the inconvenience this had caused you. Our team will reach out to you via ticket and email as soon as possible and will assist you further. Thank you.