I've been charged by Upwork plus and I didn't want it

[8f266770]

Hey guys one question,

I'm new into this topic and I posted some 3 jobs some weeks ago. All good and I paid the money. My problem is that I see that I was charged 50 euros for a subscription that I didn't want it and didn't even know that I had it. Is there a way of receiving a refund? This is not transparent at all.

Cheers,

Ruben 

[g_vasilevski]

Hi Ruben,

I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your charge for our membership plan. Thank you.

[08ddab90]

Goran I have the same issue I got a charge for upwork plus but did not want.

can someone help me refund this?

thank you !

[BojanS]

Hi Katy,

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

Thank you for reaching out to us.