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9f9c5099
Community Member

I want to have the money that is reserved on my card to be returned.

I want to have the money that is reserved on my card to be returned, the contract was refused by freelancer. But the money is still not returned to my card. 

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Felix, 

The funds from the offer have already been refunded back to your account. Please keep in mind that it can take up to 5 business days for the funds to be loaded on your account.
If you haven't received the funds after 5 business days, let me know here and our team will assist you further. Thank you.

~ Goran
Upwork

Hi Goran, 

Thanks for a quick replie, but the money is still sitting reserevd on my card. Tho in upwork it says that they were refunded yesterday.. 

 

Hi Felix,

 

Rest assured, if you don't receive the funds in 5 business days our team can initiate a trace on your transactions and assist you further. Thank you.

~ Goran
Upwork
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