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I want to hire a freelancer, but I have a billing issue

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Active Member
Nour H Member Since: Jun 15, 2020
1 of 3
Hello,
I want to hire a freelancer, but warnings come saying: "You have not deposited a valid billing method with Upwork, please correct it before you submit an offer.", "Sorry, we are unable to authorize this credit card...".
I have a note saying "charge failed", so I cannot hire the freelancer. It is my first time as a client at Upwork and I use a visa card.
Help me to solve this issue as soon as possible, please.
Thanks.

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Nour,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Active Member
Nour H Member Since: Jun 15, 2020
3 of 3

Thank you, I need this issue to be solved as soon as possible, please.

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