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28ecc366
Member

I want to hire a freelancer, but I have a billing issue

Hello,
I want to hire a freelancer, but warnings come saying: "You have not deposited a valid billing method with Upwork, please correct it before you submit an offer.", "Sorry, we are unable to authorize this credit card...".
I have a note saying "charge failed", so I cannot hire the freelancer. It is my first time as a client at Upwork and I use a visa card.
Help me to solve this issue as soon as possible, please.
Thanks.

 

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Nour,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

~ Goran
Upwork

Thank you, I need this issue to be solved as soon as possible, please.

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