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c7b8ff72
Community Member

I want to pay my freelancer

I am disputing some of my freelancers fees but not all of it. I do want to pay my freelancer.  How can we get this situated promptly? 

5 REPLIES 5
AndreaG
Community Manager
Community Manager

Hi Lequitta,

 

If you have submitted a dispute it would be best to release funds to the freelancer as part of the dispute resolution. In general, in order to be able to send payments you'll need to add a Billing Method.

 

 

~Andrea
Upwork
c7b8ff72
Community Member

Yes, I agree but how do I know if the freelancer will return the difference? He's not confident I will pay and I'm not confident he will refund. 

AndreaG
Community Manager
Community Manager

Hi Lequitta,

 

That's what our mediation team is there for! You should be receiving communication from them if you've filed a dispute, could you please confirm which contract you're referring to so I could check?

 

As general information, you can find how the dispute process works in this help article. If the contract is Hourly, please keep in mind that you have until today to dispute any hours from last week.

 

~Andrea
Upwork
c7b8ff72
Community Member

it's the embedded web link. 

c7b8ff72
Community Member

It was the one to embed a link into my website.
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