Dec 8, 2020 09:01:24 PM by Mekhribon B
Hello dear The Upwork team. The Upwork has charged me 10 $ for verifying my card. I successfully verified my card but I was not refunded after verifying my card successfully. When Will I be refunded?
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Dec 8, 2020 10:36:57 PM by Joanne P
Hi Mekhribon,
The $10.00 (USD) verification charge will remain as pending while the card is being verified. I see that you have recently submitted your card for verification. The charges will be refunded to your credit card as soon as it is verified or after the 7th day from the date the card was added if verification is not completed unless you have an outstanding balance on Upwork. For more information, please check this help article.
Dec 8, 2020 10:36:57 PM by Joanne P
Hi Mekhribon,
The $10.00 (USD) verification charge will remain as pending while the card is being verified. I see that you have recently submitted your card for verification. The charges will be refunded to your credit card as soon as it is verified or after the 7th day from the date the card was added if verification is not completed unless you have an outstanding balance on Upwork. For more information, please check this help article.