I was scammed by a fake freelancer on Upwork and I want a refund of the money I paid for him now.
His profile is currently suspended and hope upwork will fix this soon.
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. You may want to follow up with the team that's already in contact with you from there, as they're the ones who can best assist you. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
re: "I was scammed by a fake freelancer on Upwork and I want a refund of the money I paid for him now."
I am very sorry that you had a disappointing experience while using Upwork.
But that is not how this works.
I advise clients to proactively plan to never ask for any sort of refund. Because it is a huge gamble to do so. It is unlikely that you will ever get money back from a freelancer. A better way to save money is to stop paying money to underperforming freelancers. If you don't love their work, then end the contract. Don't pay them a bunch of money and then try to get money back.
I'm satisfied by Upwork team support. They get to me, solve my two disputes. Upwork is a best platform for all freelancer. But these fake people are creating bad image of freelancers and Upwork platform.