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8a5b4091
Community Member

If you only charge 3% processing fee, how come you billed my account $40 USD?

WHere can I see a total breakdown of my billing, fees, charges. There is nowhere on your site.

Do you charge any other fees for me to post

Is there a listing fee ?

Thanks

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Omar,

 

I checked this for you and I can see one charge today that is related to the bonus you issued for a freelancer. You were charged the standard 3% payment processing fee. You can check this in your Transactions. Please reach back to us if you need any further assistance. 

 

Thank you!

~ Bojan
Upwork
8a5b4091
Community Member

I get it now. Then what is the $40 thenI used 4 freelancers at 20 eachSo is that my monthly statement or what?Thanks

Hi Omar,

 

I shared your concern with the rest of the team and one of our agents already reached out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
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