Invoices not showing corrected address

[37fe61a7]

I updated my address in my settings and the invoice addresses are not updating. This site auto-billed my card and I need the address to be corrected on the invoices. Upwork does not have a phone number and this is an emergency. I have tried clearing cache and a new browser.

[37fe61a7]

Watching the time go by as we approach the 47th minute mark. Noted: never use this site again.

[37fe61a7]

https://community.upwork.com/t5/Clients/Invoices-not-showing-corrected-address/m-p/985788/highlight/...

I can't find any answer or human to reach out to about this.

[37fe61a7]

I can't find a human being to get an issue resolved.

https://community.upwork.com/t5/Clients/Invoices-not-showing-corrected-address/m-p/985788/highlight/...

[BojanS]

Hi Joseph,

We’ll have one of our agents reach out to you via a support ticket to look into your request and assist you accordingly. 

Thank you for reaching out to us. 

[petra_r]

---

Joseph Y wrote:

I updated my address in my settings and the invoice addresses are not updating.

---

When you update your address, the updated address will show on your future invoices, but not on your past ones.