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9f56581b
Community Member

Is there a phone number for UPWORK

Does anyone have a phone numebr for UPWORK? Thsi is soooooooooo frustrating........ I have a situation in which I am trying to get a refund on 2 of the 5 payemnts I made on work. There is no phone number. I followed the instructions and no results. If there an actual person that we can contact??????

3 REPLIES 3
david_kierulf
Community Member

I agree. Support sucks. The "support bot" is useless.

I have stopped contacting support, even if I see someone who breaks the TOS of Upwork.
The last two times I contacted Upwork regarding clients who broke the rules, I got told that the clients actually did follow the rules, even though I attached proof they didn't.

So yeah, the support sucks big time!

BojanS
Community Manager
Community Manager

Hi Candace,

 

We'll have one of our agents reach out to you via support ticket to assist you with your refund concern. 

 

Thank you for reaching out to us. 

~ Bojan
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