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Is there a phone number for UPWORK

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Active Member
Candace M Member Since: Aug 6, 2019
1 of 4

Does anyone have a phone numebr for UPWORK? Thsi is soooooooooo frustrating........ I have a situation in which I am trying to get a refund on 2 of the 5 payemnts I made on work. There is no phone number. I followed the instructions and no results. If there an actual person that we can contact??????

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Active Member
David K Member Since: Aug 5, 2019
2 of 4

I agree. Support sucks. The "support bot" is useless.

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Ace Contributor
Dimitri H Member Since: Feb 9, 2018
3 of 4

I have stopped contacting support, even if I see someone who breaks the TOS of Upwork.
The last two times I contacted Upwork regarding clients who broke the rules, I got told that the clients actually did follow the rules, even though I attached proof they didn't.

So yeah, the support sucks big time!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Candace,

 

We'll have one of our agents reach out to you via support ticket to assist you with your refund concern. 

 

Thank you for reaching out to us. 


~ Bojan
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