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1c7c393f
Community Member

Issue with Credit Card verification

I tried to verify my card. I got two charges from on the credit card from "Adyen" which I thought were from from UpWork (perhaps from a different payment company.) Now my credit card seems to be a failed state. What can I do now? Is UpWork affiliated with "Adyen"?

3 REPLIES 3
cylver1z
Community Member

Hello Afiya,

 

Adyen is our payment processor. I'll have someone from our team to assist you with your credit card verification. Thank you.


Untitled

My issue is still unresolved. After 3 try i can not verify it. Now i see the total amount on my bank statement. If i provide those amount can you guys verify my credit card and process the payment to the freelancer please. 

Hi Saad,

 

I checked your account and it looks like you already have an open ticket for this concern. One of our customer support team members will update your ticket to assist further, thank you!

~ Joanne
Upwork
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