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Iroom's avatar
Iroom C Community Member

Issue with Receiving Verification Email for New Accounts

Hello,

Could you please check why the email verification isn’t coming through? We’ve been waiting for days, and this is a poor experience for new customers.

We’ve tried using two different email accounts, but the verification email still hasn’t arrived,

Thank you.

4 REPLIES 4
Iroom's avatar
Iroom C Community Member

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Iroom's avatar
Iroom C Community Member

Any assistance would be appreciated
I’m unable to access support because this account is not active

Nikola's avatar
Nikola S Retiring Moderator

Hi Iroom,

 

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
Iroom's avatar
Iroom C Community Member

still waiting !