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e5c5ab5d
Community Member

Issue with Upwork Account: Payment Applied but Not Received

A freelancer cannot accept my offer on Upwork because the platform has flagged an issue with my account. Upwork informed me that a payment has been applied to my financial account, but I haven't received anything. Why?

1 REPLY 1
ArjayM
Community Member

Hi Hiba,

 

I reviewed your account and confirmed that the refund for the canceled offer had been processed. The amount will be reflected in the original billing method in five business days.

 

~ Arjay
Upwork
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