Issues using my account

[e89d73f0]

Hello!

I received an invite from my company to join as a recruiter on the platform, I clicked the link and created the account but on the last step it went to an error message, now every time I try to login to my Upwork account I get the following message:

We can't complete your request now.

We're currently experiencing an abnormally high volume of traffic.

Please try again later.

To report this problem click here

Error 500 (FG)

I have tried to use different browsers (chrome, mozzila firefox, edge...), also cleared cash and cookies but the issue persists after several attempts.

[BojanS]

Hi Sahery,

We'll have one of our agents reach out to you directly to assist you with your concern. 

Thank you for reaching out to us. 

[e89d73f0]

Hi Bojan,

Will they send me an e-mail?

[BojanS · Accepted solution]

Hi Sahery,

Yes, a member of our team reached out to you already via email and is awaiting for your response. Kindly check the inbox of the email you used to register your Upwork account and follow up with our agent. Once they have more information about the issue you're experiencing, our agent will assist you accordingly.