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Job Cancelled by Upwork - No Refund

I recently posted a job to upwork, however the job was cancelled by upwork due to the freelancer violating the ToS. I reached out to support about a possible refund for the money put in escrow however I have not heard anything back and would like to know will I get my money back?

The job was never completed and the money is still being held in escrow.

Community Manager
Community Manager

I apologize for the delay in receiving an update, Edrick.


I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.


Thank you for your patience.

~ Bojan
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