Oct 23, 2019 07:05:11 AM Edited Oct 23, 2019 07:41:46 AM by Bojan S
So here’s the problem this account is still new born and i didnt know about the rules here,i already hired a designer here but I didnt have paypal account so i told my friend to pay with his paypal and then i will pay him back,but after the payment was made this guy just canceled the subscription, and i understood why he did that but now it makes my account is on a temporary hold, please help us
**Edited for community guidelines**
Oct 23, 2019 07:14:06 AM by Petra R
Gear F wrote:
So here’s the problem this account is still new born and i didnt know about the rules here,i already hired a designer here but I didnt have paypal account so i told my friend to pay with his paypal and then i will pay him back,but after the payment was made this guy just canceled the subscription, and i understood why he did that but now it makes my account is on a temporary hold, please help us
Well, as mentioned you need to add an acceptable payment method (a credit card or a verified + card backed PayPal account) to your Upwork account.
Oct 23, 2019 07:45:59 AM by Bojan S
Hi Gear,
I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your account hold.
Thank you!