Jun 5, 2020 07:56:26 AM Edited Jun 5, 2020 08:00:25 AM by Theodore D
How can I get a refund for the remaining amount that I wasn't supposed to be charged?
Thank you.
Jun 5, 2020 08:23:16 AM by Bojan S
Hi Theodore,
You are awaiting for a freelancer's response on your escrow refund request. If they do not respond to your request within 7 days, the remaining balance in escrow will automatically be refunded to your payment method.
Thank you!
Jun 5, 2020 08:34:31 AM by Theodore D
No, not waiting. I paid them already $10. But had them accept a new contract of $10.00 instead of the $35.00 contract. Before I submitted the site quoted me "Once your new contract is accpeted the old one will be withdrawed as a contract". But it seems like it didn't do that.
Jun 5, 2020 08:35:03 AM by Theodore D
No, not waiting. I paid them already $10. But had them accept a new contract of $10.00 instead of the $35.00 contract. Before I submitted the site quoted me "Once your new contract is accpeted the old one will be withdrawed as a contract". But it seems like it didn't do that.
Jun 5, 2020 11:34:10 AM by Bojan S
Hi Theodore,
One of our agents reached out to you directly via a support ticket with more detailed information about this.
Thank you for your patience.