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frank-salatino
Community Member

Making a milestone payment

Hi
I am trying to make a payment to my freelancer and it always says to contact customer service and I tried everything and no customer service to be found anywhere. Why is it so difficult to Contact customer service?
3 REPLIES 3
LuiggiR
Moderator
Moderator

Hi Frank,

 

I'm sorry to hear you've had trouble processing the payment. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi
Upwork
e691b82a
Community Member

I'm having this exact same issue and can't get ahold of anyone. Can someone from Upwork please reach out so I can get this fixed? 

 

Thanks, 

BojanS
Community Manager
Community Manager

Hi MacKenzie,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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