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Making a milestone payment

frank-salatino
Active Member
Frank S Member Since: Nov 28, 2020
1 of 4
Hi
I am trying to make a payment to my freelancer and it always says to contact customer service and I tried everything and no customer service to be found anywhere. Why is it so difficult to Contact customer service?
luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
2 of 4

Hi Frank,

 

I'm sorry to hear you've had trouble processing the payment. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi

Untitled
e691b82a
Active Member
MacKenzie J Member Since: Mar 25, 2021
3 of 4

I'm having this exact same issue and can't get ahold of anyone. Can someone from Upwork please reach out so I can get this fixed? 

 

Thanks, 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi MacKenzie,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
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