Jan 30, 2020 05:34:05 PM by Beth S
Many of the files attached to proposals for my job posting cause the error: "This file is not safe to download"
Is this common? Are there other ways for freelancers to send images for proposals?
thanks!
Jan 30, 2020 07:28:22 PM by Avery O
Hi Beth,
I'm sorry for the inconvenience this has caused you. Please know that this is a known issue and our engineers are working to resolve it. In the meantime, I'll request for a member of the Customer Support Team to reach out to you to assist you further with your concern.
Jan 30, 2020 05:49:09 PM by Bel P
Hello - can someone help please? I have been trying to download a file and received the above mentioned error message. Completely strange as we have been sharing the same file back and forth for sometime. Is there anyway around this? I am the client and I am trying to deliver a piece of work today and really need these edits from teh freelancer....
Jan 30, 2020 07:46:52 PM by Avery O
Hi Bel,
I'm sorry for the inconvenience this has caused. I can confirm that this is a known issue and our engineers are working to resolve it. In the meantime, I have shared your account information with the Customer Support Team so that they can reach out to you through an email to assist you further with this issue.