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MasterCard Charge failed

Active Member
Tymofii K Member Since: Mar 27, 2019
1 of 2

Hi, I've approved a billing method, but failed first milestone, cause mistakely entered higher amount. Now, when I'm trying to send an offer there is such message: 'You don't have a valid billing method on file with Upwork. Please correct this before making an offer'. And in billing settings: 'Charge failed'. How can I fix it?

 

Thanks.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Tymofii,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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