Mediation Assistance

[028007c5]

Good day

I have made a payment against an hourly billed contract, the payment was one week ago, I am not able to dispute becasue I missed the deadline, I need to get Mediation Assistance Services from UpWork Customer Support but I am not able to reach them. How can I reach them to get Mediation Assitance ?

[BojanS]

Hi Ahmad,

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

Thank you for reaching out to us.