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Merge accounts? Separate company and personal accounts

1c6a14d1
Active Member
Yaroslav A Member Since: Jul 13, 2020
1 of 4

I have a question: I have recently created an Upwork account for a company I am working at full time. We will be clients on Upwork.

 

I also have a separate personal account on Upwork registered with a different email.

I have just checked the policies of Upwork and saw that apparently this is against the rules, and one person should only have one account.

 

What is the solution in this case, could the accounts be merged?

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
BEST ANSWER
2 of 4

Hi Yaroslav,

 

Thank you for reaching out to us. Could you please confirm if you create multiple freelancer accounts? If so could you please click on my name and send me a PM with more information about the accounts you are referring to? I will be sure to look into your report and escalate it accordingly.

 

Please know that freelancers aren’t allowed to have multiple accounts as this is a serious violation of Upwork's Terms of Service. If you created multiple client accounts this is not a violation of Upwork's Terms of Service.

 

~ Nikola

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1c6a14d1
Active Member
Yaroslav A Member Since: Jul 13, 2020
3 of 4

Hello Nikola,

 

No, I actually have only one freelancer account registered with my personal email address, and I recetnly started managing our company client account, this one is registered with the company email (the accounts are not talking to each other, like our company is not hiring me as freelancer etc.) So I guess here there is no violation of any Upwork policy, do I understand it correctly?

 

Thanks,

Yaroslav

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
4 of 4

Hi Yaroslav, 

 

On Upwork you can be added as a team member to a client company and given admin or hiring manager permissions. That's not only allowed, that'd be the best set up for a situation where you need to manage a company account, because it will allow you to access jobs and contracts on the clients company account without having to use a separate login. The companies where you're a team member will show in the context drop down when you click on the icon in the upper right corner. Check out this help article for more information about team members and permissions.

~ Valeria
Upwork
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