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Message pane on the desktop version flashes at a high rate on/off/on/off barely readable

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Active Member
Wayne G Member Since: Mar 14, 2019
1 of 8

I am new (Client) to the Upwork community. I have found provider to take on my Wordpress revisions project. On the desktop version of the app/website. When I access messages the screen pane containing messages flashes at a high rate on/off/on/off barely readable. I am on a Mac OS version 10.10.5 Using Safari as a web browser V 10.1. The Android version for messages works fine. Any suggestion to stop the flashing.

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Genny S Member Since: Mar 16, 2019
2 of 8

I am having some ipod touch problems. It is that when I am opening any site or message from my iPod touch, it is not showing the message pane on the screen. How will I be able to make it visible?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3 of 8

Hi Genny,

 

Could you please confirm what is your Browser version? Thank you.


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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 8

Hi Wayne,

 

Please try using another browser preferably Chrome or Firefox and if you`re still experiencing the same problem let me know here, thank you.


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Todd A Member Since: Apr 5, 2019
5 of 8

This is still happening in Safari. I understand you say to use Firefox and/or Chrome but why? If this is a known issue, can it be fixed? 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 8

Hi Todd,

 

Have you tried the troubleshooting steps on this help article? If you are still having trouble and have already performed the steps mentioned on the help article, please let us know so I can share this with the team for further investigation. Thank you!


-Joanne
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Bill R Member Since: Sep 7, 2019
7 of 8

I have the same issue with rapid flashing message window on Safari 9.1.2, and on Firefox. 68.0.2. both on Mac OS 10.11.6

It happens 9 times out of 10. and the message windo dosen't scroll.

 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
8 of 8

Hi Bill,

 

I'm sorry for the inconvenience this has caused you. I checked and it seems that the issue is caused by your browser being outdated. Kindly, update your browser and let us know if the issue persists. Please, consider following up on this help article regarding supported browsers.

 

Thank you.

~ Aleksandar
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