Jun 19, 2018 06:12:54 AM by Saad I
The upwork messages will not load at all. App and website are both stuck on loading. Need to urgently send a message to the developer.
I ran the troubleshooting but it did not work. Unable to reach support either.
Jun 19, 2018 06:20:58 AM by Goran V
Hi Saad,
One of our team members will reach out to you shortly and assist you further, thank you!
Jun 19, 2018 07:20:49 AM by Saad I
Thanks - I am still waiting to be contacted. Urgently need to resolve this issue.
Jun 19, 2018 11:01:22 AM by Elba A
@ Saad I wrote:The upwork messages will not load at all. App and website are both stuck on loading. Need to urgently send a message to the developer.
Hi Saad, one of my clients has the same issue, we only communicate thru Upwork, but she made Upwork's Help Desk contacted me with her email address, so in the meantime, we can continue communicating.
In order to keep things in one place, even though I email her, I replicate it in Upwork message room (I don't have a problem but she does), so that way everything stays in the right place until the issue is solved.
You can try that with your freelancer as well.