🐈
» Forums » Clients » Messages is not loading at all
Page options
saad-inam
Community Member

Messages is not loading at all

The upwork messages will not load at all. App and website are both stuck on loading. Need to urgently send a message to the developer. 

 

I ran the troubleshooting but it did not work. Unable to reach support either. 

4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Saad,

One of our team members will reach out to you shortly and assist you further, thank you!

~ Goran
Upwork

Thanks - I am still waiting to be contacted. Urgently need to resolve this issue. 

 

 

Hi Saad,

 

You should be able to access your support requests here as well as in your email inbox. The team has already sent you one.

 

Thank you!

~ Valeria
Upwork


@ Saad I wrote:

The upwork messages will not load at all. App and website are both stuck on loading. Need to urgently send a message to the developer. 



Hi Saad, one of my clients has the same issue, we only communicate thru Upwork, but she made Upwork's Help Desk contacted me with her email address, so in the meantime, we can continue communicating.

In order to keep things in one place, even though I email her, I replicate it in Upwork message room (I don't have a problem but she does), so that way everything stays in the right place until the issue is solved.

You can try that with your freelancer as well.

Latest Articles
Learning Paths