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Milestone activation failed. Please contact customer support

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Active Member
Belisario P Member Since: Apr 5, 2020
1 of 11

Hi!

All my available payment methods are failing with: Milestone activation failed. Please contact customer support.

 

Can you please create a ticket and review my issue or let me know where do I have to create it?

 

Regards

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 11

Hi Belisario,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Belisario P Member Since: Apr 5, 2020
3 of 11

Thanks!

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Active Member
Mugure G Member Since: Feb 7, 2018
4 of 11

Hi,

 

The client is receiving the following message  "Milestone activation failed. Please contact customer support"

 

Please help.

 

Regards

Mugure

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 11

Hi Mugure,

 

Please reach out to me via PM (click on my name) and share the contract ID with me. Our team will reach out to your client and assist them further. Thank you.


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Active Member
Mugure G Member Since: Feb 7, 2018
6 of 11
Hi Goran, The contract ID is 23378182. Regards
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
7 of 11

Thank you for the follow up Mugure,

 

Our team will reach out to your client as soon as possible and assist them further.


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Active Member
Mugure G Member Since: Feb 7, 2018
8 of 11
Hello,

Any update on reaching the client since i havent heard from her and the
milestone is still not active.

Regards
Mugure
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 11

Hi Mugure,

 

I can confirm that our team has already reached out to your client via ticket and email to assist them further. Thank you.


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Active Member
Mugure G Member Since: Feb 7, 2018
10 of 11
Hi,

Is it now possible for my client to create a milestone on my account?

Regards
Mugure
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