Milestone activation failed. Please contact customer support

[fa64db1b]

Hi!

All my available payment methods are failing with: Milestone activation failed. Please contact customer support.

Can you please create a ticket and review my issue or let me know where do I have to create it?

Regards

[570d853d]

I have the same issue, and I don't know how to contact customer support, I research the problem and found this topic

[LuiggiR]

Hi Hosam,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[wackwella]

My client is also having the same issue. Milestone activation failed. contract id 26100478. Please help my client ASAP.

[JoanneP]

Hi Nipuna,

I've escalated your concern to the team. I have requested the assistance of our team. One of our agents will reach out to your client and assist them directly via a support ticket.

[pinder99]

Hi,

One of my client is receiving the following message  "Milestone activation failed. Please contact customer support"

Please help.

[NikolaS]

Hi Pushpinder,

Thank you for reaching out to us. I checked and it looks like one of our agents already reached out to your client via a support ticket to assist them further. Could you please inform your client and let them know that they can follow up on their ticket if they need further assistance or if they have further questions?

[4bb4d851]

I am facing the same issue. 'Milestone activation failed. Please contact customer support'

[AndreaG]

Hi Patrick,

It looks like you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[b55b53c5]

Hi UpWork team,

I am having the same issue Milestone activation failed. Please contact customer support - how can I submit a ticket to have this resolved?

Thanks!

[BojanS]

Hi Chris,

We’ll have one of our agents reach out to you via a support ticket to assist you with this concern.

Thank you!

[3e28c20e]

"Milestone activation failed. Please contact customer support" how can I fix this?

[AndreaG]

Hi Mark,

It looks like you were able to chat with our team and they were able to help you! If you need any further assistance please let us know.

[69bc2730]

Respected Upwork Team,

I got an issue with: Milestone activation failed. Please contact customer support.

Can you please create a ticket and review my issue or let me know where do I have to create it?

Thanks

Aadarsh

[9edce499]

Hi guys,

My client received the same message ("Milestone activation failed. Please contact customer support.") when trying to activate our second milestone of the contract.

Could you please give us a hand with this? Thanks!

[g_vasilevski]

Hi Jose,

Could you share the contract ID so that I can assist you further? Thank you.

[ttdos]

Hello! My client can't activate milestone. it shows error  "Milestone activation failed. Please contact customer support".

Please help

[AndreaG]

Hi Turatbek,

Please know that we're unable to discuss your client's account with you because of privacy reasons. I would advise your client to reach out directly to our support team so they can help. A quick way to contact support is by clicking the question mark icon that shows at the bottom right corner of this page. 

[d433fa22]

Hi, I am getting milestone activation failed, what do i do? I have made payment for other milestones but cant go any further. Please help

[d433fa22]

Hi, I am getting milestone activation failed, what do i do? I have made payment for other milestones but cant go any further. Please help

I have reached out to support but kept getting bot responses

**Edited for Community Guidelines**

[AndreaG]

Hi there,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[44544544]

 facing the same issue: Please solve this...

Milestone activation failed. Please contact customer support.

[AndreaG]

Hi AJ,

Someone from our team will reach out to you via support ticket in order to assist you further.

[codingwww]

Hello, I have an ongoing project and expecting a milestone to be released but my employer is saying when he tries to active it, it says "Milestone activation failed. Please contact customer support."

This is the contract ID - 29621711

[NikolaS]

Hi Ushaib,

Thank you for reaching out to us and bringing this to our attention. I checked and it looks like your client is already in correspondence with our team on their support ticket. If they need any further assistance please ask them to follow up directly with our team on their ticket and our team will be happy to assist them further. 

[ba05892c]

hello am having problems funding a milestone please help out

[kochubei_valeria]

Hi Meshack, 

I checked and it appears that the transaction is being declined by your bank/payment method provider. Please, reach out to your bank or credit card issuer to discuss the issue.

Thank you!

[ba05892c]

it isnt working still please assign someone to do it for me

[upworkkrish123]

Respected Sir/Madam,

My client is unable to activate milestone for the Contract Id 29879240. Please help us. 

[NikolaS]

Hi Subhajit,

I checked and it seems that you already created a support ticket for the issue regarding your request. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[03b94f77]

I'm having the same issue, can I get a ticket as well, please? 

[JoanneP]

Hi James,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[35d7d203]

I'm having the same issue, can you assist me, please?

[JoanneP]

Hi Lemore,

I can see that you already submitted a support ticket to our team. You can access the ticket here.