Milestone activation failed.

[ef747003]

Hello,

There's seem to be a little problem on my side, I can't seem to active my 2nd milestone. 

[g_vasilevski]

Hi Jheamuel,

Was the first milestone already approved? If you`re still receiving any errors on your end please send me a screenshot from your end via PM (click on my name). Thank you.

[ef747003]

Yes, the first milestone has no problem. I've sent you a message along with the screenshot.

[0902db20]

Hi Goran, 

I also have the same problem when I've tried to activate the next milestone. 

Here is the screenshot of this problem. 

**edited for Community Guidelines**

Please tell me what I need to do to fix this.

Thank you, 

[varungs]

This can also happen when the system is unable to charge your primary payment method. Check if you have enough funds there and try again.

[0902db20]

Hi,
I have checked my paypal which is linked to the primary payment method. And
it is normally working. I also tried to activate the milestone many times
but nothing is changed.

[AleksandarD]

Hi Hoang,

I checked and it seems that you are already in correspondence with our team on your open ticket. I will follow up with the team handling your case and you can expect an update on your ticket very soon.

Thank you.

[e150ca93]

I have the same issue. What to do?

[g_vasilevski]

Hi Adnan,

You will need to click on the green button "Activate". To do this go to Jobs > All Contracts > click on the contract title > Click on the green button. 
If you`re receiving any errors on your end, let me know. Thank you.

[AveryO]

Hi Hoang, 

A member of the Customer Support Team will reach out to you to assist you further with your concern. 

[prestonhunter]

If you able to create contracts with one milestone, but you can't activate a second milestone, then instead of trying to activate a second milestone, use successive single-milestone contracts.

[1153dffb]

Hi,

I have the same issue, can you please help?

[g_vasilevski]

Hi Dilara,

Could you please confirm if you`re receiving any errors on your end? 
To activate a second milestone you will need to open your Contract Room > Click on the green button "Activate" > follow the instructions in the new window. Thank you.

[5cac775c]

Hi Goran, I'm having the same problem - I can't activate the milestone. When I click on the green button, this message appears to me: Milestone activation failed. Please contact customer support.

See attached the evidence.

**Edited for Community Guidelines**

[g_vasilevski]

Hi Victor,

Could you please try clearing your cache and cookies or logging in with another browser? If you`re still experiencing the same problem after this, let me know. Thank you.

[872da853]

I'm having the same problem. Milestone activation failed. Can someone help? 

**Edited for Community Guidelines**

[g_vasilevski]

Hi Jack,

Could you please try clearing your cache and cookies or logging in with another browser to activate your milestone? Thank you.

[872da853]

Hi Goran, unfortunately, I tried all but it's still not working. 

[g_vasilevski]

Thank you for the confirmation, Jack.

One of our team members will reach out to you via ticket as soon as possible and assist you further with your contract.

[872da853]

Hi Goran, 

I'm sorry I'm new to this community so I'm not quite sure how the "ticket" system works. Can you explain, please? Thanks.

[g_vasilevski]

Hi Jack,

No worries. All you need to do is click Here and you will be taken to your ticket section. Once you`re there you can click on the Ticket Title (it's a hyperlink) and you will be able to access your ticket and respond back to our team. 

If something is confusing, feel free to follow up with additional questions. Thank you.