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303bc379
Member

Money taken from credit card, but job was cancelled

Hi,
I created a job and hired someone from upwork.

But, before they started work, I cancelled the job.

I decided to do it myself.

What happens to the money that was charged to my credit card?

Angela

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Angela,

 

The funds have already been refunded back to your account. Please allow up to 5 business days for the funds to be loaded on your account.

If you don't receive them after 5 business days, let me know here. Thank you.

~ Goran
Upwork