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Max's avatar
Max F Community Member

Money was withdrawn from my card, but the job on Upwork wasn’t confirmed.

Hello! Money was withdrawn from my card, but the job on Upwork wasn’t confirmed. Could you please advise what to do?

2 REPLIES 2
Ivygail's avatar
Ivygail J Retired Team Member

Hi Max,

 

Thank you for reaching out. I checked our account, and it seems that there are no contracts at the moment. I also couldn't find any payment transactions. Could you please confirm if you have another account with Upwork where the charge might have been applied? If that's the case, could you please click on my name and send me a PM with the email address associated with that account. I’ll be happy to check it out and escalate it if necessary.

 

~Ivy
Md Billal's avatar
Md Billal H Community Member

Though it's not my issue, but i am glad to read your reply. Thank you!