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Must report confidential fraud on credit card for Upwork

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Active Member
Dan L Member Since: May 29, 2020
1 of 2

I've been using Upwork for more than 10 years -- first with Odesk and now with Upwork after their acquusition. I've spent more than US$100,000 via my various staff's accounts on Upwork, and I am a daily user (or my staff use it daily).

 

I have a big big issue. It's related to credit card fraud. But each time I try to do anything on this help site, it tells me to post here. Why???? Why would I post a secure issue on such a public platform? This makes zero sense. Have we lost our minds? Is everything on social media so public now that we also are asked to post secure, confidential data on a public form like this?

 

Pls have someone contact me. I already called your HQ in California and left a phone message. let's make communicating on this forum a helluva lot easier, please.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Dan,

 

I've followed up with the team handling your case and you can expect to receive an update on your ticket as soon as possible. 

 

Thank you for your patience.


~ Bojan
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