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My Freelancer claims he did not receive his payment.

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Active Member
Brian K Member Since: May 13, 2020
1 of 4

My credit card history and payments on this site say otherwise. I need to know who is right. 

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Community Guru
Jennifer R Member Since: Sep 15, 2017
2 of 4

Brian K wrote:

My credit card history and payments on this site say otherwise. I need to know who is right. 


Did you release the payment for the job? If so, your freelancer needs to check his reports. It might be in review (you need to release it) or pending. Just because you released the money does not mean the freelancer has it on his bankaccount.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3 of 4

Hi Brian,


I would like to confirm that the funds have already been released to your freelancer and after our 5 days security period is finished, the freelancer will be able to withdraw them. 
If you have any additional questions, let me know. Thank you.


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Active Member
Brian K Member Since: May 13, 2020
4 of 4

Things should be all set. Thanks everyone.

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