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bd3412bd
Community Member

My account was automatically upgraded to plus and I was charged even after I changed to basic

I changed my account to basic after I got the warning about the plus membership. Today I got billed for plus and my account was charged back. How do I get reimbursed?
1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Adm,

 

I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan and charge. Thank you.

~ Goran
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