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Re: My company client and freelancer account is saying password incorrect

Active Member
Aisvarya C Member Since: Jun 4, 2018
1 of 3

I have a company hiring account which is different from my freelancer account, suddenly it says the password is incorrect and I cannot do a forgot password, I never get an email. I maintain a freelancer and client account on this company account as well, every time I send a message to the support, I only get an auto response as if I am applying to join upwork and the application is declined. I am not planning to join as a freelancer, I want to access my client account because I have jobs pending and funded that I need to retrieve urgently.

Community Guru
Jo-An B Member Since: Aug 2, 2016
2 of 3

Hi Aisvarya,

Kindly check your spam or junk folder and let us know if the reser link was sent. Thanks.

~ Jo-An

Active Member
Aisvarya C Member Since: Jun 4, 2018
3 of 3
It's not in Junk/Spam folder, why will my password suddenly change ? and no
form of email whatsoever from Upwork.