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3d1bff94
Member

My deposit is lost. It is not on my escrow, the notifications show that I've deposited 70 dollars

I need help. I've hired a freelancer deposited money. then he told me that he can't accept my offer for some technical reasons and I declined him. Where is my fund for this work? It asked me to make a  new deposit when I tried to hire someone else. My deposit is not on escrow, it is NOWHERE, but my notifications on upwork and my bank account show  me that I've payed

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Danel,

 

I checked the refund status for you and can confirm that your refund was successful on our end. You can check this in your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your credit card. 

 

Thank you!

~ Bojan
Upwork