Mar 20, 2022 02:02:59 AM by Antony N
I hired someone to write an app for me at May 2021, and deposited $380. That guy have tried some effort to write it and then suddenly ends my contract claiming I had changed the initial requirement. I did not try to get the money I deposited because I think it will be here when I want to repost a new job again, or when I decided to get it back. But I login yesterday I find that my money is gone! Can anyone tell me how I can get it back, if not, where the money is gone? Thanks.
Best Regards,
Antony.
Solved! Go to Solution.
Mar 20, 2022 02:26:35 AM by Martina P
If the freelancer submitted for payment, the money was paid to him after 14 days automatically. There is nothing you can do about it almost a year later.
Mar 20, 2022 03:25:00 AM by Antony N
Sorry, my bad. I didn't notice the refund transaction record because it appears at the last page of the same statement the money was charged. Thank you so much for the fast response. Upwork has the best customer support I have ever had!
Cheers,
Antony.