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e91667f8
Community Member

My proposals are archived!

Who can explain me why the half of my new proposals are archived? Today I posted a job to find a good freelancer for my project, but an hour later I discovered that the most of the proposals are in the archive list. What's going on? I even didn't have an opportunity to review the freelancers. Upwork promotes some freelancers and hides others?

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lenaellis
Community Member

Hi Everyone,

We apologize for the delay, but understand we may not always be able to address posts with urgency, especially over the weekend or holidays. We understand and have read your feedback and grievances. We are glad that many of you are pleased with the Talent Services decision to no longer archive proposals. At the same time, we will not be reimbursing connects. These proposals were archived, not deleted, which means clients still had full access to all submitted proposals and were able to see the total amount of proposals listed in each section.  

 

Rest assured, archiving will not be replaced by any new process. Proposals would only appear  in the Archived list if the client or freelancer took action on the proposal. Talent Specialists will only be shortlisting proposals, as they have done. The Shortlisted list highlights proposals that Talent Specialists want to share with clients, this separate list which does not affect or touch proposals in the All Proposals list.

 

ATS Navigation.png

The All Proposals tab includes all active proposals. Proposals withdrawn by freelancers or clients, and declined invites are not included in this active list, those would be found in the Archived list. The All Proposals list displays Best match as the default sorting order. However, clients can sort the proposal list as they see fit: Newest to Oldest, Highest to Lowest rate, etc. The total amount of proposals in a tab is always visible at the top alongside the navigation link.

 

 

ATS Sort.png

 

As for Talent Specialists in general, they will continue improving their services and training. We recognize the comments shared in the Community. Feedback about irrelevant invites is shared with their team and actioned when necessary. Obviously, we wouldn’t keep or push a program that wasn’t working or producing results. Currently, Talent Services assists with around 5% of all jobs on the platform and these jobs have a higher fill rate as well as end with high success rates and great feedback. And as mentioned before, both clients and freelancer are given an option to opt out of the service.

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328 REPLIES 328

Now this is Devastating!

What a waste of our efforts, time, money (for buying connects) and creativity for writing proposals from scratch for the job posts we apply to...

And what about thousands of those who have NO CLUE of this experiment??

I sent this thread to a client (who is also a friend) who had recently complained about not receiving the calibre of bids they had come to expect. The person is furious. I don't normally air Upwork's  'dirty linen' in public but this behavior has such a negative impact on clients that I personally feel they deserve to know.

 

End of rant.  For the time being.

gilbert-phyllis
Community Member

Holy crap! I had not read this thread before, thinking it was about some vexing nuance of housekeeping. Caught wind of it on another thread (thank you, Baris, for linking to this thread) and have now caught up. No wonder I have had zero responses to proposals lately, despite being incredibly selective about bidding.

 

This is wrong in all the ways and for all the reasons that have been stated. It's also incredibly, unutterably stupid and self-defeating on UW's part. They need to stop it right this minute.

 

Then, they need to stop approving profiles for anybody who can fog a mirror, and instead make new FLs qualify for the privilege of submitting proposals. (Everybody on the platform who hasn't earned a dollar yet should have to take the test before submitting any proposals, starting today.) Those who can't pass the qualifying exam can be offered the chance to pay for FL Boot Camp to get qualified. 

 

Meanwhile, I'm going to spend more time and attention than I'd planned this year, contemplating and strategizing for life after Upwork, because if whoever is running this joint doesn't stop screwing it up, the whole enterprise is going to founder.

b34b375e
Community Member

i just came to know of this issue happening from another post where a client posted this? can anyone from upwork clarify if this is sorted ?

 

https://community.upwork.com/t5/Clients/My-proposals-are-archived/m-p/547356#M39060

 

 

is this happening with every project that some proposals are archived automatically?


@Tanika T wrote:

 

is this happening with every project that some proposals are archived automatically?


The answer to your question is in the post you linked.

-----------
"Where darkness shines like dazzling light"   —William Ashbless
mtngigi
Community Member


@Tanika T wrote:

i just came to know of this issue happening from another post where a client posted this? can anyone from upwork clarify if this is sorted ?

 

https://community.upwork.com/t5/Clients/My-proposals-are-archived/m-p/547356#M39060

 

 

is this happening with every project that some proposals are archived automatically?


As Rene states - it's all there in that very long thread. If you're a client, chiming in on how this impacts your job posts (if it does) would be beneficial. The few clients who posted to that thread have not returned to comment, only us very upset freelancers.

Here is the pertinent language in the TOS:

2.1 RELATIONSHIP WITH UPWORK
Upwork merely makes the Site and Site Services available to enable Freelancers and Clients to find and transact directly with each other. Upwork does not introduce Freelancers to Clients, find Projects for Freelancers, or find Freelancers for Clients. Through the Site and Site Services, Freelancers may be notified of Clients that may be seeking the services they offer, and Clients may be notified of Freelancers that may offer the services they seek; at all times, however, Users are responsible for evaluating and determining the suitability of any Project, Client or Freelancer on their own. If Users decide to enter into a Service Contract, the Service Contract is directly between the Users and Upwork is not a party to that Service Contract.
You acknowledge, agree, and understand that Upwork is not a party to the relationship or any dealings between Client and Freelancer.

So in other words Upwork is violating their own Terms of Service .... among all the other nefarious things revealed in this thread thanks to upset clients.  

 

Yes, we all know U can change their ToS at will ... but NOT after the fact.

So really, the only reasonable response is for everyone to 100% stop wasting time submitting bids unless and until it can be demonstrated that clients are seeing every bid submittted.

Here another one who is discouraged and upset about these terrible news... Just when I thought it couldn't get any worse. So this is the holiday season present. Isn't it?

 

First it was the US/UK filter, now this... The worst part is that Lena said there wasn't any change. That means this has been happening for some time already and we found out by chance? That explains why it's so hard to find a job here even being an All-star game player.

 

Notice that one of the clients who posted here said the "talent specialist" was trashing valuable freelancers and leaving in bad ones! What kind of "help" is that? Upwork, you have been upsetting freelancers for quite a bit of time already, but now you are upsetting clients as well! If you continue with that policy, even violating your own ToS, I see a dark future for your company. Maybe that is what you want, maybe you are just tired of being a freelancers platform?

 

This has gone beyond the pale.

That explains why it's so hard to find a job here even being an All-star game player.

 

I'm seriously disappointed, my heart is almost sinking. And I agree with Lena, there is no change, they've been doing this for months. I could feel the change in Upwork. 

A lot of deserving candidates are just not even getting the chance while so many clients must have been compromising with the service received. 

 

We get ONLY 60 connects in a month which equals to 30 chances, we spend each of our connect carefully and only on jobs which we think we will do best at! Why should there be some "ELSE" making a guess at our inability to perform on a job? 

 

Upwork, I am seriously disappointed! 


@Mary W wrote:

Here is the pertinent language in the TOS:

2.1 RELATIONSHIP WITH UPWORK
Upwork merely makes the Site and Site Services available to enable Freelancers and Clients to find and transact directly with each other. Upwork does not introduce Freelancers to Clients, find Projects for Freelancers, or find Freelancers for Clients. Through the Site and Site Services, Freelancers may be notified of Clients that may be seeking the services they offer, and Clients may be notified of Freelancers that may offer the services they seek; at all times, however, Users are responsible for evaluating and determining the suitability of any Project, Client or Freelancer on their own. If Users decide to enter into a Service Contract, the Service Contract is directly between the Users and Upwork is not a party to that Service Contract.
You acknowledge, agree, and understand that Upwork is not a party to the relationship or any dealings between Client and Freelancer.
 
Yeah, that's what I always thought ... guess I was mistaken. Waiting with bated breath for a response from Upwork. Who knew there was so much subterfuge and sneakyness going on?

reinierb
Community Member


@Virginia F wrote:

@Mary W wrote:

Here is the pertinent language in the TOS:

2.1 RELATIONSHIP WITH UPWORK
Upwork merely makes the Site and Site Services available to enable Freelancers and Clients to find and transact directly with each other. Upwork does not introduce Freelancers to Clients, find Projects for Freelancers, or find Freelancers for Clients. Through the Site and Site Services, Freelancers may be notified of Clients that may be seeking the services they offer, and Clients may be notified of Freelancers that may offer the services they seek; at all times, however, Users are responsible for evaluating and determining the suitability of any Project, Client or Freelancer on their own. If Users decide to enter into a Service Contract, the Service Contract is directly between the Users and Upwork is not a party to that Service Contract.
You acknowledge, agree, and understand that Upwork is not a party to the relationship or any dealings between Client and Freelancer.
 
Yeah, that's what I always thought ... guess I was mistaken. Waiting with bated breath for a response from Upwork. Who knew there was so much subterfuge and sneakyness going on?


 I think it was Pat who once said that one should never attibute malice to anything that can be explained by simple incompetence. This is such a case. 


@Reinier B wrote:



 I think it was Pat who once said that one should never attibute malice to anything that can be explained by simple incompetence. This is such a case. 


Whenever Upwork's updates, features, bugs or practices like these come to light, I always wonder if they're the result of plain and simple stupidity or the scheme of someone who's set out to destroy the livelihoods of freelancers. I really can't tell anymore.

'Tis called "The God Complex"

God Complex, indeed.

It's also really, really gross.

For real, Upwork?

Luckily, this year I've had a major uptick in interested clients who haven't found me here, so I don't send proposals often. But when I do find a job I like, I apply for it.

As another commenter mentioned, there has absolutely been a shift in the Upwork atmosphere within the past few months. I used to make a third of my freelancing income here. But for maybe five months, only about 15% of my income has been through this platform.

I still need Upwork, unfortunately, but it's this exact sort of thing that has me excited about the prospect of only picking up the occasional job here.

Your clients aren't happy and your freelancers aren't happy.

So… perhaps Upwork could--I don't know--STOP IT?

I think most clients would prefer to decide for themselves which freelancer is best suited for their job.

I know that I would prefer the client choose their own freelancers, using their free will, rather than some nebulous "talent specialist" that may not even be an actual human!

I certainly hope this gets sorted out asap because until it is, I'm not applying to any more jobs.

I don't post here often anymore but this is just so underhanded, especially when you're judging whether certain freelancers will get kicked off the platform for sending too many proposals all the while some algorithm or underpaid freelancer is trashing half or more of those proposals.

Just gross, Upwork.

mtngigi
Community Member



@Baris A wrote:




You beat me to it, Baris ... was just going to post that "the silence is deafening". Would love to be a fly on the wall of the R & D room.
Maybe there is no R & D room ... but someone, somewhere, is making disastrous decisions affecting all who use this site. The clients who started this post are not coming back to this thread, for whatever reason ... but I'm glad they opened this can of worms, or we'd all still be in the dark.
barada00
Community Member

They have an R & D room?

This may well explain why bids I have placed are more and more often not appearing in the range of bids listed. It's easy to tell because my bid is often the highest by far. The majority of bids I place are with newcomers which reduces the chance that they are archiving them.  I guess an untalented scout has decided I'm greedy...

petra_r
Community Member


@Kim F wrote:

  I guess an untalented scout has decided I'm greedy...


 Yup. Same here. The untalented scount (or UnSc) decided (it seems) that I am too expensive after the client and her team had reviewed my proposal and decided to hire me, but of course in the meantime the UnSc had swooped in and kicked my proposal to the curb.

 

Interestingly Upwork are happy to edit my posts, but reluctant to respond to the very valid points made in this thread. (Except for carefully worded generic "Now, now, children, all is well, there, have a lolly..." )

 

To be clear, I am NOT blaming the mods because they have been gagged by corporate and are allowed to only spin the party line.

 

But let's be equally clear:

  • **NO** - this hasn't "always" been the case (in fact mods have repeated over and over and over and over again that Upwork does NOT remove proposals from the client's view. So the "it hasn't changed" bit is an out and out untruth.
  • Upwork has no right to allow demonstrably incompetent (for the purposes of deciding if a proposal is a good fit in a category they know less than nothing about) entry level employees to remove the proposals submitted by long term, successful professionals (or anyone, for that matter...)
  • What about the fact that we are supposedly Upwork's customers, and what about the legally most questionable practice of taking money for proposals and then removing those very same proposals so the freelancer has to buy more, and all that without a word, sneakily, underhand?

 

Maybe this nonsense needs a satisfactory response sooner rather than later.

 

"Talent" specialists never think I'm greedy. They do, however, seem to assume I'm ready for a career change from writer to web developer, Facebook guru or skilled graphic artist. I'd say about 30-40% of my invitations are for literally none of my listed skills. 

 

I'm wating to be deemed a "perfect" fit for a client requesting a trapeze artist.


@Petra R wrote:

But let's be equally clear:

  • **NO** - this hasn't "always" been the case (in fact mods have repeated over and over and over and over again that Upwork does NOT remove proposals from the client's view. So the "it hasn't changed" bit is an out and out untruth.''

Unless, of course, what she's telling us is that the mods have been lying to us about this issue for the past couple of years.


@Baris A wrote:

They have an R & D room?


Yes. It's otherwise known as "the service," "the platform," or simply Upwork. 

gilbert-phyllis
Community Member

Lordy, I hope there's a startup brewing somewhere that will replicate everything UW has done right and fix the bonehead stuff. It'll eat UW's lunch and those of us who become UW refugees will have someplace to go.

So, I decided the search the forum for similar threads. I found this one from 2015 which is long (and goes off the track here and there) but is quite interesting.

https://community.upwork.com/t5/Freelancers/Why-Employers-do-NOT-see-your-Proposal/td-p/115079

 

Plus ca change, plus c'est la meme chose (with apologies to Rene)

Petra's last post merits repeating.  More than once. Along with a gazillion kudos.

 

"Interestingly Upwork are happy to edit my posts, but reluctant to respond to the very valid points made in this thread. (Except for carefully worded generic "Now, now, children, all is well, there, have a lolly..." )

 

To be clear, I am NOT blaming the mods because they have been gagged by corporate and are allowed to only spin the party line.

 

But let's be equally clear:

  • **NO** - this hasn't "always" been the case (in fact mods have repeated over and over and over and over again that Upwork does NOT remove proposals from the client's view. So the "it hasn't changed" bit is an out and out untruth.
  • Upwork has no right to allow demonstrably incompetent (for the purposes of deciding if a proposal is a good fit in a category they know less than nothing about) entry level employees to remove the proposals submitted by long term, successful professionals (or anyone, for that matter...)
  • What about the fact that we are supposedly Upwork's customers, and what about the legally most questionable practice of taking money for proposals and then removing those very same proposals so the freelancer has to buy more, and all that without a word, sneakily, underhand?

 

Maybe this nonsense needs a satisfactory response sooner rather than later."

 

 

Oh, for crying out loud. There really is something completely rotten inside the black box, like the JSS whiners claim. But it's not the JSS, it's this.

Just in case you think we're going to let you sweep this under the rug, Upwork ... we're not. All of us are waiting for some sort of explanation as to why you think it's okay to meddle. I'm also beginning to wonder if what you've been doing might be considered illegal. Is there something somewhere in writing that says you are a partner in my freelance business? Is it written somewhere that you are allowed to interfere with my bids? The longer you to take to respond to the mess, the worse our imaginations are going to run wild.

I've been following this thread for quite a while now, and I have to say, it's nice to hear crickets from Upwork. As Virginia says, there's no way this is legal. ESPECIALLY, when some freelancers actually buy connects to apply for jobs on the platform. You can't just dump them out of sight, without notifying the client, the freelancer, or refunding the connects used. 

This is yet another example of why one simply cannot depend on Upwork as their primary source of income.

I'm guessing management is huddled trying to come up with some kind of corporate speak that the mods can use without causing an even greater furor. 

 

Let me offer some help.  Try "We made a mistake. We apologize. We will not behave in this unethical manner again."

 

And now that all thread readers have had a good laugh ...

 

Upwork it is your turn to say something ....


@Wendy C wrote:

I'm guessing management is huddled trying to come up with some kind of corporate speak that the mods can use without causing an even greater furor. 

 

Let me offer some help.  Try "We made a mistake. We apologize. We will not behave in this unethical manner again."

 

And now that all thread readers have had a good laugh ...

 

Upwork it is your turn to say something ....


+1000  -  yes ... I'm getting blue in the face holding that bated breath I mentioned a few hundred posts ago.


@Wendy C wrote:

I'm guessing management is huddled trying to come up with some kind of corporate speak that the mods can use without causing an even greater furor. 

 

Let me offer some help.  Try "We made a mistake. We apologize. We will not behave in this unethical manner again."

 

And now that all thread readers have had a good laugh ...

 

Upwork it is your turn to say something ....


 ---------------------------

I don't think that's going to happen. It's more like, If we ignore it long enough it will scroll out of sight it will then be forgotten and we won't have to deal with it anymore.  

 

mtngigi
Community Member


@kat303 wrote:

@Wendy C wrote:

I'm guessing management is huddled trying to come up with some kind of corporate speak that the mods can use without causing an even greater furor. 

 

Let me offer some help.  Try "We made a mistake. We apologize. We will not behave in this unethical manner again."

 

And now that all thread readers have had a good laugh ...

 

Upwork it is your turn to say something ....


 ---------------------------

I don't think that's going to happen. It's more like, If we ignore it long enough it will scroll out of sight it will then be forgotten and we won't have to deal with it anymore.  

 

Let's not let that happen - I don't think anyone here thinks this issue should or will be forgotten ... it's really rather too serious. Right now, Upwork's silence is speaking volumes.


petra_r
Community Member

**edited for Community Guidelines** invited my friend for a translation into French with the super clever explanation that the Talent Specialist "...thought you might be interested in this job post: "Translation French" since the skills Translation German English and Translation English German are relevant to this job. " The fact that she doesn't speak a word of French and French is not mentioned anywhere on her profile seems to not have deterred this person.

 

Honestly Upwork,**edited for Community Guidelines**, they provide the odd laugh when they invite us to crazy jobs (the only job one of them ever (!) invited me to which was of any interest was one I was already hired on...) **edited for Community Guidelines**. (After YEARS of Upwork claiming that proposals are no longer hidden... - when clearly they are.)

 

9f288388
Community Member

We recognize the expressed negative perception of this program and appreciate the conversations that have taken place thus far.  High quality talent, like many of you on this thread, is what this program highlights to clients on Upwork.

 

Talent Specialists communicate with clients about the details of their job to help the clients find freelancers that meet the clients’ criteria. Not only do the Talent Specialists help clients with sorting proposals, they also assist clients getting started by strongly suggesting they have a verified payment method and stressing the importance of thorough and detailed job posts, so they can attract experienced, qualified talent.

 

We would also like to clarify a few things about the perceived effect of this program:

  • This program does not affect all Marketplace clients. Approximately 5% of job openings were serviced by Talent Specialists last year.
  • A decline in invites, responses to your proposals, or not being hired is unlikely to be attributed to this program. As stated above, only a small percentage of jobs you submit proposals for are likely to be serviced by this program. And the process of shortlisting and archiving is not new to this program.
  • If you have a strong work history and reputation on Upwork, it is very unlikely that you will be impacted by this program, other than being highlighted as a great match for the client's post.
  • This program helps clients by simplifying the process - and it works. Clients who receive assistance are more likely to move forward with their projects than clients who do not.  That is a win for the freelancers and clients.

 

We understand that many of you here have voiced concerns with the archiving of proposals. We have no plans to change this process. Archiving proposals is done so clients can easily review and access a list of freelancers who are relevant to their job criteria - however, the client is free at all times to review all the proposals. That said, your concerns surrounding the perception that Connects are 'wasted' when a proposal is archived because you feel a client may not see it, is a valid point. Proposals are not always archived, but when they are, clients are now clearly notified. Since freelancers and clients alike have shared feedback on this thread about archiving, we’ve updated the messaging sent to a client when a proposal is archived. We've made it more clear that we've narrowed their list of active proposals and point them to where they can view the full list of proposals that were submitted for their job.

 

There is not a legal concern here. The program is not in opposition of our ToS, Talent Specialists are here to help clients use Upwork, but ultimately a client will engage with any freelancer they’d like on the platform and is responsible to vet and select the freelancer they want. Clients have full access to all proposals sent, and the client still chooses who to interview and who to hire.

 

mtngigi
Community Member

@Steve H wrote:

We recognize the expressed negative perception of this program and appreciate the conversations that have taken place thus far.  High quality talent, like many of you on this thread, is what this program highlights to clients on Upwork.

 

Talent Specialists communicate with clients about the details of their job to help the clients find freelancers that meet the clients’ criteria. Not only do the Talent Specialists help clients with sorting proposals, they also assist clients getting started by strongly suggesting they have a verified payment method and stressing the importance of thorough and detailed job posts, so they can attract experienced, qualified talent.

 

We would also like to clarify a few things about the perceived effect of this program:

  • This program does not affect all Marketplace clients. Approximately 5% of job openings were serviced by Talent Specialists last year.
  • A decline in invites, responses to your proposals, or not being hired is unlikely to be attributed to this program. As stated above, only a small percentage of jobs you submit proposals for are likely to be serviced by this program. And the process of shortlisting and archiving is not new to this program.
  • If you have a strong work history and reputation on Upwork, it is very unlikely that you will be impacted by this program, other than being highlighted as a great match for the client's post.
  • This program helps clients by simplifying the process - and it works. Clients who receive assistance are more likely to move forward with their projects than clients who do not.  That is a win for the freelancers and clients.

 

We understand that many of you here have voiced concerns with the archiving of proposals. We have no plans to change this process. Archiving proposals is done so clients can easily review and access a list of freelancers who are relevant to their job criteria - however, the client is free at all times to review all the proposals. That said, your concerns surrounding the perception that Connects are 'wasted' when a proposal is archived because you feel a client may not see it, is a valid point. Proposals are not always archived, but when they are, clients are now clearly notified. Since freelancers and clients alike have shared feedback on this thread about archiving, we’ve updated the messaging sent to a client when a proposal is archived. We've made it more clear that we've narrowed their list of active proposals and point them to where they can view the full list of proposals that were submitted for their job.

 

There is not a legal concern here. The program is not in opposition of our ToS, Talent Specialists are here to help clients use Upwork, but ultimately a client will engage with any freelancer they’d like on the platform and is responsible to vet and select the freelancer they want. Clients have full access to all proposals sent, and the client still chooses who to interview and who to hire.

 

What a dry and rather unsatisfactory response. But thank you for finally acknowledging this thread ...   Smiley Indifferent

 

ETA: The stories re inappropriate/off-the-wall recommendations by your "talent specialists" should be addressed and not shoved aside. Freelancers who are offered jobs that don't remotely relate to their skill set are not being helped, nor are the clients. It's an obviously glaring issue - and as I stated earlier, I'd like to know what credentials these people have (given the nature and the sheer number of the complaints, I'm guessing none).


I have to say--since UW can't seem to grasp the notion--continuing to insist that Talent Specialists are competently and effectively matching FLs with projects merely serves to further undermine UW's credibility. I suggest 'percentage of projects that move forward' is not the best metric. How about 'percentage that reach a positive outcome' instead? After all, happy clients are where the money is, for you and for me.

 

In any case, since the proportion of job posts receiving TS assistance is so small, why not flag them as such? That way, FLs can make an informed choice about whether or not to invest in submitting proposals for those. Clients enjoy the benefits of TS assistance, such as they are. Everybody wins.


@Phyllis G wrote:

I have to say--since UW can't seem to grasp the notion--continuing to insist that Talent Specialists are competently and effectively matching FLs with projects merely serves to further undermine UW's credibility. I suggest 'percentage of projects that move forward' is not the best metric. How about 'percentage that reach a positive outcome' instead? After all, happy clients are where the money is, for you and for me.

 

In any case, since the proportion of job posts receiving TS assistance is so small, why not flag them as such? That way, FLs can make an informed choice about whether or not to invest in submitting proposals for those. Clients enjoy the benefits of TS assistance, such as they are. Everybody wins.


But that would mean Upwork is doing something that favors us freelancers ... surely you jest.

 

 

 

 

And don't call me Shirley.

What you are saying Steve is 100% correct about the way such a program should work. However, the ability of such a program to work is based entirely on the expertise of the Talent Specialist doing this vetting. If I am hiring someone at a company, I have a recruiting staff with trained experienced experts, but even they need to have a conversation with me to better inform themselves as to my needs and expectations. I say again, these are trained experienced professionals in the art of recruiting and they still require a consultation plus regular feedback, to get the process right. 

 

Upwork has never addressed what kind of training and experience these Talent Specialists have. This not only in vetting proposals but also in understanding the nature of the work being asked for. Someone with experience in writing does not have the qualifications to determine the fit of a software engineer. My guess is that matching search terms plays a larger role than it should in the vetting process. 

 

I am sure that if someone has basic common sense that they could weed out those obviously terrible proposals from people who probably have no business being a freelancer on this site. It's not those folks that concern me. It's others who possibly get archived because the Talent Specialist doesn't fundamentally understand the nature of the job and failing some sort of word matching doesn't otherwise have the skills to realize a candidate might actually be a good fit. 

 

Your first two points, which one would assume are key, point to the small percentage of jobs serviced by Talent Specialists. Basically this says to me that a major mitigating point of this is not that Talent Specialists know what they are doing but that we should feel okay because they are only screwing up a small percentage of jobs. I do not get comfort from that form of Russian Roulette where we have a big barrel but most are empty, we promise...The better answer is one where we are educated on the backgrounds and expertise of these Talent Specialists. That's where true comfort and trust can come from. 

 

The TL;DR version of what you wrote is to confirm that the program exists. Make it known that it is not going to change. Acknowledge our concerns including for losing any connects made far more likely by the archiving process. Again no plans to change outside of an email alerting clients that hey they can look in their SPAM folder if they really want. Oh, and Legal says we are good. Thanks and have a nice day.

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