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My proposals are archived!

Community Guru
Tiffany S Member Since: Jan 15, 2016
251 of 322

Petra R wrote:

Lena wrote: ... Given the feedback that some clients and freelancers were not aware  of this part of Talent Services, ...


  Let's not try and spin this.  It isn't that "some" freelancers were not aware of it. 

 

And, of course, the reason we were not aware of it is that Upwork staff repeatedly (and, they now tell us, falsely) assured us that clients saw every proposal. 

Community Guru
Tiffany S Member Since: Jan 15, 2016
252 of 322

Petra R wrote:

 

 

 

 

I really appreciate the outcome (although realistically once the cat was out of the bag that was the only possible outcome eventually) but trust has been lost.

 

Potentially, more than trust has been lost. Freelancers who purchase connects have likely suffered financial losses as well. It's great that the practice has been suspended (we're told), but that doesn't really clean up the potential liability for the initial misrepresentations and the harm already done.

Community Guru
Isabelle Anne A Member Since: May 19, 2014
253 of 322
Petra R wrote:

I really appreciate the outcome (although realistically once the cat was out of the bag that was the only possible outcome eventually) but trust has been lost. For Upwork to actually have done this in the first place, and for Upwork actually not seeing anything wrong with it (!!!!!) means that Upwork has lost a lot of trust points, at least for me. 

 

I am, to be honest, deeply disappointed.  Not with the outcome of this thread, but with the fact that it happened in the first place.

 

It also makes me nervous to think what else "some" freelancers are not aware of ... 

I'm pleased (and surprised) with the outcome as well, but for me it's too little too late. Upwork had the perfect opportunity to address our concerns and respond appropriately, but they gave us Steve's reply instead. And what about all the follow-up issues that others have raised in this thread, not to mention all the continuing site problems that have been brought up in the forums?

 

The trust is gone, and it's only a matter of time before some other "little" secret is revealed or before Upwork announces another awful "feature." The site is no longer what it was, and it would be extremely foolish -- like I've been -- to focus on it exclusively.

 

I'm not pretending it's easy to find work off the site, but it will be worth not having to deal with messes and disappointments like this!

Community Guru
Maria T Member Since: Nov 12, 2015
254 of 322

Isabelle Anne A wrote:

I'm pleased (and surprised) with the outcome as well, but for me it's too little too late. Upwork had the perfect opportunity to address our concerns and respond appropriately, but they gave us Steve's reply instead. And what about all the follow-up issues that others have raised in this thread, not to mention all the continuing site problems that have been brought up in the forums?

 

The trust is gone, and it's only a matter of time before some other "little" secret is revealed or before Upwork announces another awful "feature." The site is no longer what it was, and it would be extremely foolish -- like I've been -- to focus on it exclusively.

 

I'm not pretending it's easy to find work off the site, but it will be worth not having to deal with messes and disappointments like this!


 I'm still waiting for someone to explain why a list of skills so strange appears when I searched for my profile (and someone else's ...)

Community Guru
Wendy C Member Since: Aug 24, 2015
255 of 322

I believe Petra's words reflect what we all think - 

"I really appreciate the outcome (although realistically once the cat was out of the bag that was the only possible outcome eventually) but trust has been lost. For Upwork to actually have done this in the first place, and for Upwork actually not seeing anything wrong with it (!!!!!) means that Upwork has lost a lot of trust points, at least for me. 

 

I am, to be honest, deeply disappointed.  Not with the outcome of this thread, but with the fact that it happened in the first place."

 

What it comes down to is we have all lost any semblance of trust and trust is any site's most valuable commodity.

Active Member
Shanett S Member Since: Jan 14, 2016
256 of 322
So true. I have lost trust for upwork. I was a big advocate in telling
persons about another way to make a living, however with what was happening
I stopped. I fell out of love with upwork. The whole process took away
more than time just time,money,creative juices and effort.
It took away for me Hope. Not all of us live in countries where the job
market is exceptional, so upwork was a great marketplace to search for and
establish a career.

And when I looked on how far I've come with upwork and for hundreds of my
proposals to be archived, or for my profile to be hidden from clients, its
its just down right hurtful.

I am happy they say that the issue is fixed but how can I forget this?

Regards
Ex lover of upwork.

Community Guru
Petra R Member Since: Aug 3, 2011
257 of 322

Soooooo...

 

In situations where a client has not archived a proposal, and with the TSs are no longer archiving proposals, can Upwork please  confirm that there is NO WAY for proposals to end up in the archived folder?

 

Community Guru
Virginia F Member Since: Feb 15, 2016
258 of 322

Wendy C wrote:

I believe Petra's words reflect what we all think - 

"I really appreciate the outcome (although realistically once the cat was out of the bag that was the only possible outcome eventually) but trust has been lost. For Upwork to actually have done this in the first place, and for Upwork actually not seeing anything wrong with it (!!!!!) means that Upwork has lost a lot of trust points, at least for me. 

 

I am, to be honest, deeply disappointed.  Not with the outcome of this thread, but with the fact that it happened in the first place."

 

"What it comes down to is we have all lost any semblance of trust and trust is any site's most valuable commodity"

 

Yes, and on top of that going forward, it's going to be very hard to believe what is told to us in the forums, by people (not naming titles) who are asked by Upwork higher-ups to offer lies and/or half-truths in answer to our questions. Of course, considering this fiasco ... perhaps they were lied to as well.


 

Community Guru
Irene B Member Since: Feb 17, 2015
259 of 322

The operative phrase at the moment seems to be...silence is golden

 

Community Guru
Virginia F Member Since: Feb 15, 2016
260 of 322

Irene B wrote:

The operative phrase at the moment seems to be...silence is golden

 


Which is precisely why we need to keep making noise about this egregious practice, done by Upwork behind our backs. So I'll post these two questions again and again until we get an answer:

 

A few questions:

1) Is Upwork going to address the question of paid-for connects on bids that were trashed?

2) Is Upwork planning to improve the talent specialist experience?

 

It's telling that these two questions haven't been answered. Despite the so-called conclusion to this fiasco, many of us would still like more clarity. I'm guessing the paid-for connects thing is a can of worms Upwork is afraid (or doesn't want) to open.

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