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f9e399b4
Community Member

My team-mate can't login with any of his accounts /emails

  • My team mate can't login from any email he has:
  • He can't access here and post a New Topic because he needs to log in, and he can't.
    • He can't Sign in, Sign up, Change password, nothing.
  • Please, erase the account so that he can't sign up from scratch.

Thanks

3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Jordi, 

I'm sorry for the delay. Our team is currently looking into this, and we will come back here or reach out to your teammate directly to assist them further. 

ETA: Hi Jordi, we looked into this further and wanted to clarify if it's your teammate who will be using the account. It seems like there's another active account with the same credentials. Could you please explain before we can proceed? 


~ Avery
Upwork
f9e399b4
Community Member

  • The account with that email is my team-mate's account,
    • he will be the only one using that account.
      • And if it works well (he can login, post jobs, etc), we'll try team collaboration through upwork.
  • Reach out to him when he is able to login, thank you.
AveryO
Community Manager
Community Manager

Hi Jordi, 


The team has reached out to the account owner directly through email. Kindly ask them to respond to the team's email so that they can be assisted further.


~ Avery
Upwork
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