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Re: Need additional reports? No

Community Guru
Nichola L Member Since: Mar 13, 2015
11 of 20

Vladimir G wrote:

Hi Natasha,


I've checked with our team and we're phasing out reporting option for clients on Basic membership plan gradually, that's why you can still see the inactive navigation tabs that will be removed soon. Thanks again for sharing your experience in the Community.



Freelancers may come and go - but deliberately chasing away clients seems a bit foolhardy to me. 

Just sayin' ...

Community Guru
Natacha R Member Since: Aug 2, 2010
12 of 20

Are you sure? I can see weekly summary now.

Community Guru
Natacha R Member Since: Aug 2, 2010
13 of 20

After I clicked on dismiss several times I can now see weekly summany. Also, the articles is not saying anything about weekly summary.


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Active Member
Donny F Member Since: Jul 17, 2019
14 of 20

I agree, I have spent probably 100k plus to freelancers over the years. On upwork! I can't believe upwork would disable reports we use to manage our freelancers. This is making my job harder. I don't have the complete picture anymore unless I pay this additional fees. That makes it harder to hire more talent. It's very sad to see upwork take such a foolish decision. 

Goran V Moderator Member Since: Mar 24, 2017
15 of 20

Thank you for your feedback Donny, I will share it with our product managers. 

Active Member
Rudolf G Member Since: Apr 25, 2016
16 of 20

please let him know, that he is chasing away clients/customers. This is a bad decision for upwork.

Active Member
Henry C Member Since: Apr 12, 2017
17 of 20

Wow so ridiculous that it's so hard to see a basic weekly spend broken down by a freelancer. 


This is basic accounting and reporting and the fact that you only get this with a monthly membership, even though we are already paying service charges on each freelancer is pretty outrageous. 


I can't think of any other service we use in the business that charges us just to get a simple break down of what we are spending weekly broken down by freelancer being used. Not just a weekly total, I don't need your report to see my weekly total, I can just check my online business banking to see how much you withdrew on Monday.


Bojan S Moderator Member Since: Mar 9, 2018
18 of 20

Hi Henry,


Please note that as part of the Basic plan you still have access to several reports

Among them is a Weekly Summary email and the account admins will get this weekly email report, which includes a week-by-week break down of your spending.


Thank you!

~ Bojan
Active Member
Maxime D Member Since: Jul 3, 2019
19 of 20

Bojan, How do we receive this weekly summary by mail with basic plan?

Active Member
Henry C Member Since: Apr 12, 2017
20 of 20

He is talking about the summary email that comes in after you get billed on Mondays.


It is not on-demand it gets sent in with the receipt and invoice that you get on Mondays.


Though that is a simple thing to include in the upwork dashboard to be able to look at how much im spending week by week across my freelancers.


Heck my meal delivery company gives me a break down week by week depending on how many meals I am receiving, I can go back and forward in weeks and see my expenses, but yet for hiring and managing freelancers I can't.....


Doesn't make sense at all. 


Just forcing people to upgrade to a monthly billing plan for basic tools.