Goran, it would make sense to explain to clients HOW THEY CAN SEE WEEKLY HOURS billed rather than brushing them off with what amounts to 'give us more money'. I understand accessing all weekly billing for approval is more time-consuming now, but give buyers the courtesy of writing out the needed steps.
Hi Natasha and Wendy,
Just to follow up and clarify. I was referring to the Weekly Summary that is a financial reporting tool and available to clients on our plus plan only.
Natasha if you were referring to the Work Diary you can still access it even on our basic plan directly from your contract rooms. Here you will be able to view the time your freelancers have worked.
If you have any additional questions let me know, thank you.
We have always had access to this page for the management of our freelancers. It is one of the tools that allows us to manage all the people to whom we give work via your platform.
I find it outrageous to charge for access to this page after so many years. You know that statistically it is the tool that is used on a massive scale.
We have between 100 and 200 hours of freelancers to manage and analyze each week, without this page we find ourselves in a situation where we are obliged to pay your subscription.
I don't like to be faced with a fait accompli like this, so we will put the energy into changing the platform for managing our freelancers.
I've checked with our team and we're phasing out reporting option for clients on Basic membership plan gradually, that's why you can still see the inactive navigation tabs that will be removed soon. Thanks again for sharing your experience in the Community.