Dec 26, 2021 06:08:06 PM Edited Dec 26, 2021 07:23:30 PM by Pradeep H
Hello, I have a gmail account and I created a profile for Client. When I try to log in with my gmail address, it doesnt recognize it. Also, if I try to create new account using this same gmail address, it says it is already in use. Can you help me? This is the account I am trying to access **Edited for Community Guidelines**
Dec 26, 2021 07:32:43 PM by Pradeep H
Hi Grace,
Thank you for contacting us. I am sorry to hear about your account. I see that your account was placed on hold for a possible TOS violation. I have followed up with the team handling your account and one of our team members will reach out to you via ticket as soon as possible to assist you further.
Thank you.
Pradeep