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mirabellak
Community Member

Need to contact customer support, but all links are broken

Hi,

 

I need to contact customer support regarding changes I need to have made to my account. However, the Dispute Center shows a blank page (https://upworkdispute.zendesk.com/hc/en-us) and all of the links on the General Support page don't work either (https://support.upwork.com/hc/en-us), including "Get Help". Can someone please assist me with opening a case?

 

Best,

Mirabella

4 REPLIES 4
BojanS
Community Manager
Community Manager

Hi Mirabella,

 

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

 

Thank you.

~ Bojan
Upwork

Hi Bojan,

 

I need to switch the client owner to my account as the current owner no longer works here and I need to dispute a charge on my account from last week from someone that I have not hired and do not have working on any projects. 

BojanS
Community Manager
Community Manager

Hi Mirabella,

 

Thank you for following up. We'll have one of our agents reach out to you via support ticket to assist you with your request.

~ Bojan
Upwork

Thank you, Bojan. I haven't received anything yet, but I'll be on the lookout for that. 

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